Service Coordinator
£14.46 – £16.37 per hour | 37 hours per week | 6-month fixed-term contract | Hybrid/flexible working
We’re recruiting for a Service Coordinator to join a not-for-profit organisation based in Bradford, supporting its Children and Young People (CYP) services.
This is a 6-month fixed-term role, with the possibility of extending depending on service requirements. You’ll provide important operational and administrative support during a period of workforce transition, vacancies and staff absence, helping to keep things running smoothly across the service.
What will you be doing?
As a Service Coordinator, you’ll support a range of operational processes, including:
- Completing case file audits, file closure reviews and service activity spot checks.
- Maintaining audit records and following up on outstanding actions.
- Supporting accurate record keeping and compliance with service procedures.
- Monitoring incidents and safeguarding concerns, ensuring actions are followed up and recorded appropriately.
- Maintaining incident and safeguarding trackers and escalating overdue actions where needed.
- Monitoring referrals, caseloads and waiting lists across CYP services.
- Keeping databases, records and trackers accurate and up to date.
- Supporting data quality checks and producing routine operational reports.
- Coordinating staff rotas, cover arrangements and workforce records.
What are we looking for?
You’ll need previous experience in an administrative, coordination or operational support role, along with:
- Maintaining databases, trackers and records.
- Producing reports and monitoring information.
- Spporting quality assurance or audit processes.
- Knowledge of safeguarding within children’s, health, social care or voluntary sector settings.
- Strong organisational and IT skills.
- Excellent attention to detail and the ability to manage competing priorities.
- Confidence using databases, spreadsheets and reporting systems.
- Good communication skills and the ability to work effectively across different teams.
You’ll be organised, reliable and comfortable keeping on top of several priorities at once. This is a role where accuracy, follow-through and good communication are important.
What’s on offer?
- Flexible/hybrid working in line with service requirements.
- 6-month fixed-term contract, with potential to extend.
- 25 days’ annual leave, increasing to 28 days with length of service, plus bank holidays (pro rata).
- Up to two additional wellbeing days each year.
- Simply Health Cash Plan, including support towards dental, optical, prescriptions and physiotherapy costs.
- Employee Assistance Service with 24/7 confidential mental health support and access to structured therapy sessions.
- Generous pension scheme and employer contribution.
- Discount schemes including Company Shop and Blue Light Card.
- Personal development opportunities, including access to Clinical Supervision.
- Enhanced sick pay after six-month probation.
- Accredited employer with Mindful Employer, Disability Confident and Real Living Wage.
